Jennifer Michael

Chief Operating Officer

As Chief Operating Officer, Jennifer Michael, MHSA oversees the Human Resources, Information Technology, Marketing and Communications, and Operations departments. Ms. Michael also provides oversight of the Solutions and Business Development and Strategy teams. Utilizing her 30 years of health care technology and finance experience, she has an integral role in the development and oversight of the organization’s strategic planning process and the identification of future key initiatives.

From 2011 to 2017, Ms. Michael served as ABMS Chief Information Officer (CIO), helping to develop technology solutions that aligned with ABMS’ strategic vision. In 2017, she took on the role of ABMS Chief Business Development Officer, managing the Solutions and Business Development and Strategy Unit, in addition to her responsibilities as CIO.

Prior to joining the ABMS, Ms. Michael served as Director of Information Services Applications at The University of Illinois Medical Center in Chicago. She managed multi-million dollar operating and capital budgets and led a staff of 40 employees responsible for the implementation and support of all clinical and financial applications utilized to support the Medical Center and associated clinics.

Ms. Michael’s professional experience also includes roles with The University of Chicago Medical Center and the Washington Hospital Center in Washington, DC. Ms. Michael received her Master of Health Services Administration degree from the University of Michigan School of Public Health and a Bachelor of Arts degree in Sociology from Washington University in St. Louis.